This list of academic literature about management consulting (mainly German and English) is extracted from the annual documentation «Unternehmensberatung / Management Consulting» (ISBN 978-3-7281-3984-9). The purpose of this extensive compilation of documents is to offer students who follow the lectures and seminars about management consulting at the University of Zurich, a unique source that includes also historical articles. The main list (list 1) has been grouped into six areas of content about management consulting.
List 1: Main list and (in bold) general literature about MC
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English key words |
- Einführung: Begriffliche Grundlagen; «Wozu Unternehmensberatung?»
- Unternehmensberatung als Branche: Dienstleistungssegmente und Abgrenzungen, globale Dimension, Wurzeln der Unternehmensberatung, «Industrie» versus «Profession», Digitalisierung, Trends
- Ansätze zu einer Theorie der Unternehmensberatung (interdisziplinär)
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- Introduction: Terms and definitions; «Why management consulting?»
- Management Consulting as an industry: Service segments and delineations, global dimensions, roots of the management consulting, «service industrialisation» versus «profession», digitalization, trends
- Approaches to a theory of management consulting (interdisciplinary)
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List 2: Role of MC; internal/ external MC; psychology of consulting
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English key words |
- Rollen des Beraters/ der Beraterin; Kliententypologie;
- Elemente der Beratungspsychologie (inkl. Klientenperspektive), Vertrauen
- Systemintegration extern/intern (verschiedene Modelle und Praxisaspekte)
- Auswahl von Beratern
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- Role of management consultants; typology of clients
- Elements of a psychology of consulting (incl. the perspective of clients), trust in management consulting
- Internal/ external management consulting (different moduls and practical aspects)
- Choosing management consultants
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List 3: MC process: temporal - chronological aspects
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English key words |
- Der Beratungsprozess (zeitliche Dimension): Phasendifferenzierung, Initiierungsstrategien etc. (unterschiedliche Ansätze, Modelle)
- Projekt- und Programmmanagement
- Faktoren der Prozessgestaltung
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- The management consulting process (temporal-chronological aspects): differentation of typical phases, starting phase etc. (different approaches, models)
- Project- and programmanagement
- Determinants of the management consulting process
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List 4: Instruments, methods and products in MC
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English key words |
- Instrumente, Methoden und Produkte in der Unternehmensberatung
- Wissenschaftstheoretische Aspekte und Probleme
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- Instruments, methods and products used in management consulting
- Aspects of philosophy of science and related challenges
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List 5: Quality and quality assurance; ethical and legal aspects
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English key words |
- Fragen der Qualität, Ethik und Zielkonflikte
- Rechtliche Aspekte, Verantwortung und Haftung; Evaluation
- Qualitätssicherung: Berufsbildung Anforderungen, Ausbildungswege, Laufbahnaspekte, professionelle Institutionen, Zertifizierung und Qualitätsmanagement
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- Quality issues, ethical aspects an conflict of aims
- Legal aspects; responsibility and liability; Evaluation
- Quality assurance (implementation): Management consulting job profile and requirements, training and development, career path, professional institutions, certification and quality management
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List 6: Managing large MC firms; networks; success factors
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English key words |
- Das Management grosser Beratungsfirmen: typische Kulturelemente, Geschäftmodelle, Organisationsstrukturen (primär/ sekundär), Kapazitätsplanung
- Finanzielle Aspekte: Honorierungsformen, Auslastung, Hebeleffekt, Vergütungssysteme/ Anreize, Besitzverhältnisse, Bewertungsmethoden
- Wachstum/ Skaleneffekte, Internationalisierung
- Wissensmanagement
- Netzwerkstrukturen
- Erfolgsfaktoren und Marketing (empirische Ergebnisse)
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- Managing large management consultancies: typical culture elements, business models, organisation structures, capacity planning
- Financial aspects: fee models, utilization, leaverage, pay systems/ incentives, ownership, valuation methods
- Growth/ economies of scale, internationalisation
- Knowledge management
- Networks
- Success factors in management consulting and marketing (incl. empirical results)
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